When you rent a motorhome from us, you should keep in mind some of the rules we follow before, during and after the rental period.

  • Fines imposed, tolls and additional costs are the responsibility of the renter. It is the lessee's responsibility to pay tolls in a timely manner.
  • We charge a €25 administrative fee for late payment.
  • Are you going to Norway or Sweden? Then you can easily pay your toll at www.epass24.com.
  • All our motorhomes come with an environmental sticker for in Germany.
  • All our motorhomes come with a complete inventory.
  • Roadside assistance is included and throughout Europe.
  • Bringing pets is allowed, you must return the motorhome clean and odorless.
  • Should the motorhome (for whatever reason) not be available for rental, for example due to damage, we will always provide you with an equivalent model!

Other statements:

  • Do not overload the motorhome.
  • Use the motorhome only for purposes for which it is intended: camping.
  • No more than the maximum number of people allowed in the motorhome. This number is
    indicated when renting the motorhome.
  • No smoking in the motorhome.
  • Do not bring hitchhikers.
  • Do not use frying fat in the RV.
  • No stickers in or on the motorhome.
  • Do not take the camper onto rough terrain or off the beaten path.
  • Do not travel to winter sports area or winter conditions. There are no winter tires on the RVs.
  • Adhere to applicable traffic regulations and speed limits.
  • Use proper fuel, oil and other fluids.
  • Do not give or rent the motorhome to others for use.
  • From 10 days, there is no mileage limitation.
  • We expressly state that the unlimited mileage available should be utilized within reasonable limits. Therefore, a weekly total of 2000 kilometers is considered maximum. In case of demonstrable extreme excess, defined as exceeding 3000 kilometers per week, we reserve the right to withhold all or part of the deposit. This measure is taken to ensure that use of the vehicle is in accordance with reasonable and customary practices.
  • For use of less than 10 days, a maximum mileage per day of 250 applies. If exceeded, additional mileage charges of 0.20, - per km will apply.

  • You must be at least 24 years old and have had a driver's license for more than 2 years.
  • You are in possession of a valid ID.

  • We only give the motorhome to the person who made the booking. At the time of pick-up, you must identify yourself. If someone else comes to pick up the motorhome, we must be informed in advance.
  • You pick up the motorhome on the first day of the rental period, after 3:00 p.m. until no later than 5:00 p.m. in the afternoon.
  • You return the motorhome on the LAST day of the rental period, before 12:00 in the morning.
  • If the motorhome is not returned by 12:00 a.m. without consultation, we will charge an additional daily fee + a fine of €125.
  • You don't have to wash the outside yourself. For this you get a voucher for the car wash. All information about the car wash is described on the voucher. We advise you to be at the car wash by 10:30 at the latest. The motorhome must be returned clean (inside/outside) no later than 12:00.
  • Should the camper not go through the car wash, we charge € 39,- washing costs. Please return it before 11 am.
  • The Drifter does not need to go through the car wash. Do return it before 11:00.
  • At The Camper Rent, there is space to clean the camper inside. There are cleaning supplies available & a vacuum cleaner.
  • Empty the toilet & water tanks in advance at the campsite. At The Camper Rent and the car wash there is no way to do this.
  • You must return the motorhome clean and empty the water tanks. Otherwise we charge a cleaning fee. These amounts are excluding VAT.
  • Toilet cassette dirty: € 250.
  • Toilet bowl inside dirty: € 100.
  • Floor not vacuumed, full of stains, mud or sand residue: €50.
  • Shower stall dirty: €75.
  • Holding tank and fresh water tank not emptied: € 50,-
  • Animal hair and odor: €300.
  • Refrigerator full of stains, food leftovers, not at all clean: €50.
  • Tableware not clean: €50
  • You will receive a full tank of diesel. Upon return, we expect a full tank of diesel in return. Otherwise we charge €250 for diesel.
  • The following countries are allowed to visit:
  • AUSTRIA
  • ALBANIA
  • ANDORRA
  • BELGIUM
  • BULGARIA
  • BOSNIA
  • SWITZERLAND
  • CYPRUS
  • CZECH REPUBLIC
  • GERMANY
  • DENMARK
  • SPAIN
  • ESTONIA
  • FRANCE
  • FINLAND
  • GREECE
  • HUNGARY
  • NORTHERN IRELAND
  • CROATIA
  • ITALY
  • IRELAND
  • ICELAND
  • LUXEMBOURG
  • LITHUANIA
  • LETLAND
  • MALTA
  • MOLDAVIA
  • MONTENEGRO
  • NORWAY
  • NETHERLANDS
  • PORTUGAL
  • POLAND
  • ROMANIA
  • SWEDEN
  • SERBIA
  • SLOVAK REPUBLIC
  • SLOVENIA
  • UNITED KINGDOM
  • The deductible is a maximum of €1,250 per claim event.
  • The deposit is €1,250 and must be paid at the second billing. Upon completion, we will refund the deposit, provided no damage has been done.
  • We will refund the deposit maximum within 14 days of return.

  • Please note that we do not offer travel insurance and/or cancellation insurance. We always recommend taking these out before going on vacation with an RV.
  • For the benefit of the tenant, the lessor has taken out third-party insurance (All Risk) and roadside assistance.
  • Do you cancel the motorhome 42 days or more before the start? Then we charge 20 percent of the total amount. If you cancel the motor home 41 days or less before the start date, we will apply the BOVAG Caravan and Motorhome Company Terms and Conditions
  • Please note that we do not offer travel insurance and/or cancellation insurance. We always recommend taking these out before going on vacation with an RV.